improving our communication so that we speak to each other in a human-to-human way.
How do we go back to work “when all this is over”? A full physical return? Fully remote? Leave it up to the team, the individual? Covid has been a long, uncontrolled mass experiment in next-level flex working. Exploring the many-headed “hybrid” hydra.
Hiring managers have likely worked for a company for longer than three years. If so, they were onboarded in the light, which meant being there physically, going to an office, having predecessors to shadow, a digital services department to visit on the fifth floor and the IT department to ask for help setting up on the second.
Onboarding in a fully remote context means mapping hundreds of stakeholders, interests, departments in your head, in 2D, with only your own internet connection to support you. Getting this right matters when new talent has choices.
The people doing most of the talking and ideation should be the ones out doing the work, interacting with the customer. The people doing the most listening and implementing should be the leaders.
This means that the traditional, top-down org chart needs to be flipped on its head.
This latest piece by the author of the Handbook for Post-Covid Communication offers seven easy ways to build a high-functioning team.
The people doing most of the talking and ideation should be the ones out doing the work, interacting with the customer. The people doing the most listening and implementing should be the leaders.
This means that the traditional, top-down org chart needs to be flipped on its head.
This latest piece by the author of the Handbook for Post-Covid Communication offers seven easy ways to build a high-functioning team.
Post-covid conflict resolution Fiona Passantino, September 2021 It’s going on two years of Covid. We’re stressed, overworked, still balancing our lives at home and work, still trying to figure out how to return to the physical office. We’re creatively destroying our pre-covid rules and dynamically designing our futures. Expectations are changing, teams are being broken…
Workplace communication and our post-covid strategy Fiona Passantino, August 2021 With vaccination numbers rising, and case numbers plummeting, we’ve finally arrived. We are now at Post Covid. By now, we’ve all been in to the office at least once to wipe the dust off the fake plants and cautiously say hello to a few old…
Covid-19 has shown us what it means to be isolated, disconnected and alone. As the post-pandemic world rebuilds itself, we will need to get serious about signalling our seriousness about diversity, inclusion and belonging to an ever-wider group of people. Visual communication is the key to speaking to us all; universally understood content that is…
What is Post Covid communication? Our challenges are bigger: our stories more complex, our audiences global and disparate and in need of connection. We need authentic listening, not top-down broadcasting. We need the ability to shape communication from the ground up in real-time with visible impact. We need authenticity and empathy without being belittled or…
Happy employees will spontaneously produce happy, engaged content which can be leveraged, with permission of course, for other purposes. Less safe, less empowered. They may feel less respected, undervalued and belittled.
