improving our communication so that we speak to each other in a human-to-human way.

What’s Your Stack?

In the AI-Powered workflow, your “stack” is the selection of AI you use together to meet all your varied needs. There’s no time to road test every single one of these and still carry on with your full-time job. And, most of them carry a monthly subscription. What tools do you need, and what can you live without?

The Irritating Conundrum of AI-Human Alignment

Have you ever entered what you believe is a perfectly harmless prompt only to have a long scolding response from a machine, that our request is somehow improper and thus unanswerable? Why do LLMs feel they need to protect us from ourselves, and inflict their algorithmic morals on all of us? “AI-Alignment” seems more to do with aligning us Humans than creating safe AI.

How We’re About to be 10x-ed

As non-technical professionals are learning about AI and, one by one, incorporating it into their workflows, the bar will slowly be raised about the office. Employees will soon be expected to handle a wider range of tasks and responsibilities because they can process information and perform tasks at higher speed and at scale that surpasses their traditional colleagues. This efficiency will lead to higher expectations for everyone. Are we ready to be 10xed?

Voice AI

A two-minute audio clip is all you need to clone a voice; before you know it, you are listening to yourself reciting poetry in French or asking where to find a reliable cat café in Japanese. Voice AI has the potential to give so many more of us the ability to be heard in a uniquely Human mode; voice is intimate and emotive, which is also why it is so dangerous, too. This will be highly disruptive – for good and ill – in the months ahead.

Epic Communication

As our world becomes ever more complicated and process-oriented, we find our world becoming very small – our digital spaces, the constant distractions and the noise of our current media landscape. We need big stories of adventure, heroes and villains, guides and demons. Insurmountable obstacles. Undying love, loyalty and determination. This speaks to our core, and we can use the tools of the Epic to deliver information, to inspire, to align and to remind us of who we are. Five tools of the great storytellers.

The Power of Silence

In our current media landscape, with its abundance of information, constant chatter and noise, building in silence has become essential. Generative AI will thousandfold this condition as it issues forth content in all forms – video, images, audio, words-words-words – more than we could ever hope to read across multiple lifetimes. The true art of communication is reductive. Mastery of the tool of silence puts us in another league of Storytellers; the abuela, the shaman.

Why AI Needs Us

With all the emotion swirling around AI, it’s good to know that Humans still – and may always – have the edge when it comes to communicating with other Humans (which, thankfully, we are still doing). Why the absence of Human-generated content will actually make Large Learning Models “dumber”, and where the AI falls short with our daily communications workflow: 7 ways we still outperform the bot, every time.

Making ChatGPT Your B*tch

Leaders today need to be visible. Not just physically present for their teams but digitally, producing posts and thought leadership content for internal and external audiences. When words are needed, ChatGPT can help. Refine for accuracy, voice and coherence, it’s a tool that can help raise your profile and get your message out. Five ways to use it and five best practices to make it your own.

The True Cost of our Disengagement

Whether by layoff, reorg or attrition, many businesses underestimate the true cost of losing talent, which goes beyond the obvious visible, “hard” expenses of payouts, fees, recruiting and training new employees. The “soft”, unseen costs are dips in productivity, customer service, morale and the depreciation of culture. Seeing the costs and moving to a more efficient model of re-sue, re-purpose and re-skilling.

From “Single Use” to “Recycle” Mindset

We have a use-once-and-throw-away mindset. This goes for both plastics and people. Companies exhale and inhale staff based on an annual cycle, but since nothing ever disappears, this is a losing strategy. The plastic comes back into our drinking water and the discarded employee will soon be working for your supplier, your client or… your competition. Learn how to reuse, recycle and reduce for sustainable cost cutting and a truly people-first culture.