The Power of Silence

In our current media landscape, with its abundance of information, constant chatter and noise, building in silence has become essential. Generative AI will thousandfold this condition as it issues forth content in all forms – video, images, audio, words-words-words – more than we could ever hope to read across multiple lifetimes. The true art of communication is reductive. Mastery of the tool of silence puts us in another league of Storytellers; the abuela, the shaman.

Why AI Needs Us

With all the emotion swirling around AI, it’s good to know that Humans still – and may always – have the edge when it comes to communicating with other Humans (which, thankfully, we are still doing). Why the absence of Human-generated content will actually make Large Learning Models “dumber”, and where the AI falls short with our daily communications workflow: 7 ways we still outperform the bot, every time.

Ramadan at Work: A Guide for Getting it Right

Ramadan kareem! If you work in a diverse, international organization, chances are a portion of your workforce will be practicing Muslims; for an entire month starting March 22-23 (depending on the moon), they will refrain from eating or drinking from sunrise to sundown. A few small actions state loud-and-clear that your culture is one of curiosity, respect and celebration of diversity. Five small and easy ways to make Ramadan great for everyone.

Managing Rebels: Who They Are and What They Need

Managing Rebels: Who They Are and What They Need
We all have one. The brash, high-performer with the big mouth. A fountain of radical ideas, constantly pushing back against the status quo. He bends the rules, ignores advice and does things his own way. Emotional, intense and stubborn, he takes your time and upsets others. You secretly wish he would just quit. But Creative Rebels bring something special to the workplace and are a fountain of energy, ideas and passion that can be positively channeled into your most loyal supporter. Eight ways to unlock the value in your Rebel.

Reaching the Factory Floor

For many multinationals, internal communication is split between the office workers and those on the factory floor. Plant and field workers have some of the hardest jobs and provide core value for the company. Yet this group shows low engagement and out of touch with the organization. Who are these workers, and what do they need? Learn the secret weapon to inform, engage and connect this group.

Habits of High-Visibility Leaders

Often, our top-level leaders live in another world; they work at the same company with the same goals, vision and share the same elevators, but are invisible to the community working for them. How can leaders increase their presence, visibility, and interaction with the people making the company run, and still meet the needs of other stakeholders, clients, partners and board members? Six easy ways to start.