flipping the org chart

Flipping the Org Chart

The people doing most of the talking and ideation should be the ones out doing the work, interacting with the customer. The people doing the most listening and implementing should be the leaders.

This means that the traditional, top-down org chart needs to be flipped on its head.

This latest piece by the author of the Handbook for Post-Covid Communication offers seven easy ways to build a high-functioning team.